Q.
Are the products and services on the web site the only items
available?
A.
No, this is only a sampling of what we offer.
Q.
What if I do not see what I am looking for?
A.
If you do not see what you are looking for or need a specific
service, please email us or call our toll free number, we will be
glad to assist you.
Q.
What are the various ways I can order items or request information?
A. You may order or request information by using the
Request Buttons located on each of our product pages, by completing
an Order Form from the main menu
under Products & Services then
emailing or faxing it to us or, just call our toll free number.
Q.
When ordering on-line, will my information be secure?
A. Absolutely. Our server safeguards personal
information and ensures privacy by using advanced encryption
technology by Verisign, a world leader in internet security.
Q.
How will I know if you have received my order?
A. You will receive a confirmation of your order via
an email, phone call or fax from us.
Q.
Will I be charged tax?
A. Tax will be charged to Ohio resident end users
only. If you have an Ohio tax exempt number please provide us with
that information.
Q.
What if I would like to logo customize or personalize a product I
order from you?
A.
We will be glad to customize or personalize products for you. Please
refer to Logo Customizing from
the main menu under Products & Services for
information on what items can be customized and pricing. You may
also contact us via email or calling our toll free number with
questions or if you have a specific customizing request.
Q.
Can I place my customized order on line?
A. Yes, please refer to
Logo Customizing from the main menu under
Products & Services.
Q.
What type of payment do you accept?
A. We accept VISA, MasterCard, Discover, American
Express, money orders, certified check or purchase orders with an
authorized account.
Q.
How do I open an account?
A. Please email, call or click
TO OPEN A HOUSE ACCOUNT on the right
side of this page.
Q.
Can I return an item?
A. Certainly. Tee Time Golf Products offers a 100%
satisfaction guarantee. Just call or email us for qualifying details
and a return authorization. You will be provided an opportunity to
approve all customized artwork prior to your order being shipped,
therefore customized or personalized items cannot be returned.
Q.
How can I check my order status?
A.
See Ordering/Shipping at the top of
this page.
Q.
What if I encounter technical difficulties while browsing or
ordering on the web site?
A. Just email our web master at
tech@teetimegolfproducts.com
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