Q.
Are the products and services on the web site the only items
available?
A. This is only a sampling of what we
offer.
Q. What if I do not see what I am
looking for?
A. If you do not see what you are
looking for or need a specific service, please call our toll free
number or email us, we will be glad to help you.
Q.
What are the various ways I can order items or request information? A. You may order on-line via our secure shopping
cart system or you may contact us by calling our toll free number,
emailing us or by fax.
Q.
When ordering on-line, will my information be secure? A. Absolutely. Our server safeguards personal
information and ensures privacy by using advanced encryption
technology by Verisign, a world leader in internet security.
Q.
How will I know if you have received my order? A. You will receive a confirmation of your order
via an email or fax from us.
Q.
Will I be charged tax? A. Tax will be charged to Ohio residents only. If
you have an Ohio tax exempt number please provide us with that
information.
Q.
What if I would like to customize or personalize a product I order
from you?
A.
We will be glad to customize or personalize products for you. Please
refer to the Logo Customizing page on our web site for information
on what items can be customized and pricing. You may also contact us
by calling our toll free number with questions or if you have a
specific customizing request.
Q.
Can I place my customized order on line? A. Yes, please see Logo Customizing on our main
menu.
Q. What type of payment do you accept? A. We accept VISA, MasterCard, Discover, American
Express, money orders, certified check or purchase orders with an
authorized account.
Q.
How do I open an account? A. Please email, call or click TO OPEN A HOUSE ACCOUNT
on the right side of our HOME page
Q.
Can I return an item? A. Certainly. Tee Time Golf Products offers a 100%
satisfaction guarantee. Just call or email us and we will issue a
return authorization. You will be provided an opportunity to approve
all customized artwork prior to your order being shipped, therefore
customized or personalized items cannot be returned.
Q. How can I check my order status?
A. See Ordering/Shipping on main menu.
Q.
What if I encounter technical difficulties while browsing or
ordering on the web site? A. Just email our web master at
tech@teetimegolfproducts.com
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